Terms & Conditions

Introduction

Softlico provides professional digital services including website development, software solutions, digital marketing, SEO, branding, and related services. These Terms apply to all users, clients, and visitors accessing our website or engaging with our services.

Services Offered

We offer:

• Website and software development
• Digital and social media marketing
• SEO and SEM services
• Lead generation, email, and WhatsApp marketing
• Graphic design, content writing, and virtual assistance

All services are subject to project-specific agreements and may require separate contracts or quotations.

Use of Website

You agree to:

• Use the website only for lawful purposes.
• Not engage in any activity that disrupts or harms our website or network.
• Not copy or misuse any content, images, or materials found on Softlico’s website.

We reserve the right to restrict or terminate access if any misuse is detected.

Payments and Billing

All payments must be made according to the agreed project terms. We accept multiple payment methods including Payoneer, Wise, Wire Transfer, and local bank transfers. Invoices must be cleared before delivery of final project files unless otherwise agreed in writing. Late or incomplete payments may result in service suspension.

Intellectual Property Rights

All website designs, software code, and digital materials created by Softlico remain our intellectual property until full payment is received. Once paid in full, ownership rights may be transferred to the client as outlined in the project agreement. Clients may not resell, redistribute, or claim ownership of our work without written permission.

Confidentiality

We respect the confidentiality of all client information and project details. Both parties agree not to share confidential data, credentials, or proprietary information with unauthorized third parties.

Limitation of Liability

Softlico shall not be held liable for:

• Any indirect, incidental, or consequential damages arising from the use or inability to use our services.
• Loss of data, revenue, or profits due to system issues or external service failures.

Our total liability shall not exceed the total amount paid for the specific service in question.

User Responsibilities

Clients are responsible for:

• Providing accurate information, content, and files for their projects.
• Ensuring they have the right to use any third-party materials provided to us.
• Reviewing and approving deliverables within reasonable timeframes.

Termination of Services

We reserve the right to suspend or terminate services if:

• The client breaches any of these Terms.
• Payment is delayed beyond the agreed timeline.
• Misconduct, abuse, or fraudulent behavior is detected.

Refund Policy

Refunds are not guaranteed once project work has begun, as our services involve time and resource investment. However, partial refunds may be considered in specific cases where no substantial work has been delivered. Refund eligibility will be reviewed on a case-by-case basis.

Third-Party links and Services

Our website may include links to external websites or tools (e.g., analytics, payment processors). We are not responsible for the privacy practices, content, or policies of these third-party websites.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom, where Softlico is registered. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of competent courts in the UK.

Changes to These Terms

Softlico reserves the right to modify or update these Terms at any time without prior notice. The latest version will always be available on our website.

Cotact Information

If you have any questions about these Terms, please contact us:

• Phone : +44-7307689480
• Email : admin@softlico.com